Client Case Study
Pest Share × Atrium Management
How Atrium Management Elevated Their Resident Experience & Revenue
with Pest Share
Total Estimates Year 1 ROI
1.7M
Doors enrolled across multiple regions
10k+
Resident CSAT promoters
89%
Company Snapshot
Atrium Management
+10k doors across multiple regions
Multi-family and single-family portfolio
Enhancing the Resident Experience
Increased revenue, better resident compliance, seamless rollout
The Challenge
Solving an Overlooked Issue That Created Operational Friction
As Atrium Management sought to enhance their resident amenity program, they needed a way to:
Add real value for residents, and strengthening NOI and reducing operational headaches.
Historically, pest control had been overlooked by residents and was often a gray area in leases, leading to:
- Disputes over responsibility
- Unplanned costs for owners
- Delays in turns and move-ins
“Pest Share not only alleviated operational expenses and headaches but also boosted our NOI. It's a solution that effectively tackles the intended challenges and helps us scale our business.”
Mike Krause | Partner At Atrium Management Company
The Solution
Three Moves That Changed How Atrium Manages Pest Control
Atrium bundled Pest Share into their resident amenity program to:
Start with new doors, then expand across the portfolio at renewal
Enroll owners by default, streamlining operations and eliminating case-by-case negotiations
Communicate clearly to residents about responsibilities and benefits
The Results
The Numbers Speak for Themselves
Atrium bundled Pest Share into their resident amenity program to:
Combined impact across cost savings and revenue recovery, based on Year 1 projections across the Atrium portfolio.
Figures are estimates based on Pest Share’s ROI calculator and industry benchmarks. Actual results may vary by portfolio.
Key Metrics Impacted
Pest Share Drives Measurable NOI Improvements
Atrium saw movement across every core KPI tied to portfolio performance — not just pest resolution speed.
- Turnover Costs → up to 15% reduction tied to higher satisfaction
- Occupancy Rate → up to +1–5% improvement from faster turns & pest-free homes
- Staff Coordination → up to 90% less vendor management time
- Ancillary Revenue → approx. $60 per door annually in added NOI
Partnership Experience
Why it worked for Atrium:
“Pest Share was the added benefit that made it all make sense — it opened the door to aim higher without resident pushback. We knew it was a risk, but Pest Share made sure we were okay. That trust and alignment of values is why this partnership works.”
— Atrium Management
🫱🏼🫲🏾️
Partnership trust: Atrium noted Pest Share’s team always “made it right.”⚡️
Fast pest resolution (3 days vs. 7–10 days industry average) = fewer vacancy days📈
KPI impact: Predictable costs, shorter turn times, fewer work orders, higher retention.
Want results like these?
Want to Build a Sticky Benefit Package?
Pest Share helps property managers like Atrium turn pest control from a pain point into a value-add.
