Client Case Study
Pest Share × ResiHome
Standardizing Pest Management Across a Fast Growing, Mixed Portfolio
How ResiHome replaced market-by-market pest management with one centralized program.
Projected REVENUE impact
10,000+
Contracted
doors
36
Communities
Company Snapshot
ResiHome
10,470 contracted doors across 17 markets and 10 states
SFR & BTR
Centralizing pest management across markets
$1,095,000 in projected annual revenue
The Challenge
Pest Control Was Managed One Market at a Time
Before Pest Share, ResiHome handled pest control the way most large, multi-market operators do — one vendor relationship at a time. As the portfolio scaled, so did the inconsistency and the coordination load on internal teams.
“Before Pest Share, pest control was much more fragmented across our portfolio. We were coordinating with different vendors across different markets, which meant varying processes, pricing, response times, and levels of reporting. As we continued to scale, it became increasingly difficult to manage consistently across thousands of homes.”
Mentor Sokoli, President, Property Management, ResiHome
Inconsistent pricing from one market to the next — with no single standard across the portfolio
Varying response times and reporting standards, vendor by vendor
A growing administrative burden on internal teams as the portfolio scaled
The Solution
One Standardized Program, Built to Scale Across Every Market
ResiHome replaced a vendor-by-vendor approach with one centralized workflow:
Residents initiate service requests directly — no internal hand-offs to get service started
Pest Share coordinates fulfillment across markets — vendors, schedules, compliance, and follow-up
Property teams keep portfolio-wide visibility without managing each service themselves
ONE PROGRAM, TWO PROPERTY TYPES
Both participate in ResiHome’s resident-paid Easy Living Bundle, with non-covered pests remaining the resident’s responsibility.
Long-standing portfolio
Newer, fast-growing communities
“Pest Share stood out because of the technology, visibility, and overall structure around the service, it wasn’t simply another vendor relationship.”
Hayden Woods, CFA, Vice President, Property Management, ResiHome
Operational Efficiency, By the Numbers
Cost Savings
~$592K /yr
Improved Occupancy
~$283K /yr
Reduced Vacant Days on Market
~$220k /yr
Reducing the Administrative Work Behind Every Service
Pest control takes more coordination than a standard maintenance request. Pest Share now handles that process end to end.
528
Pest control services completed to date through Pest Share’s Service Request pipeline
7-8
Touchpoints per service across compliance, provider verification, scheduling, and resident communication
$75.3K
Projected annual administrative savings at full activation, part of ~$592K in projected annual cost savings
3,671
of 10,470 contracted doors active
More activating through new leases and renewals
ResiHome has real-time reporting across its portfolio of active doors, for resident requests, status updates, and work completed.
Instead of pest activity staying siloed with individual vendors, teams can see where issues are occurring, which pest types are driving service demand, and how activity varies across communities and markets.
What residents are reporting
Pest category
Share of Categorized requests
Cockroaches
42%
General (inspection/prevention)
42%
Wildlife
3%
Other Pests
13%
In Their Words
Asked about the operational impact of moving to Pest Share, Hayden Woods pointed to consistency and reduced coordination burden as the clearest gain for ResiHome’s internal teams:
"The biggest impact has been consistency and scalability. We now have a much more standardized approach to pest control across our portfolio, which makes it easier for our teams to manage and easier for residents to understand. It has also taken a significant amount of vendor coordination off our internal teams."
Hayden Woods, CFA, Vice President, Property Management, ResiHome
"As we've scaled ResiHome's portfolio across markets and property types, having a single standardized pest management partner has removed a layer of operational complexity our teams used to carry site by site. Pest Share's platform gives us the consistency and visibility we need to manage this at scale, and it's exactly the kind of infrastructure we look for as we continue growing our portfolio."
Mentor Sokoli, President, Property Management, ResiHome
Data Sources & Methodology
Financial impact estimates are generated using Pest Share’s ROI model and industry-standard assumptions, based on full portfolio activation. Figures represent projected outcomes, not realized savings or revenue. Data as of September 2026.
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